Privacy Policy

1.1 Purpose of This Policy

This Privacy Policy serves as the definitive statement of the privacy practices maintained by God Is Good Builders, LLC, operating as Good Build. The purpose of this document is to inform you about the categories of personal data we gather, the methods we employ to collect that data, the purposes for which we process it, the third parties with whom we may share it, the safeguards we have implemented to protect it, and the rights you possess with respect to your personal information. We encourage you to read this policy in its entirety and to contact us with any questions you may have regarding its contents.

1.2 Who We Are

For purposes of this Privacy Policy and all applicable data protection laws, the data controller is God Is Good Builders, LLC, a Utah limited liability company. We operate under the trade name Good Build. Our registered business address is 45 W 500 N, Mantua, Utah 84324-4344, United States. Our primary website is hosted at www.thdhub.mom. You may contact our data protection team at team@thdhub.mom or by telephone at +1 (631) 267-1977.

1.3 Scope and Applicability

This Privacy Policy applies to all personal data that we collect, process, or otherwise handle in connection with: (a) your use of our website at www.thdhub.mom and any subdomains or affiliated digital properties; (b) your engagement with our computer systems design, consulting, integration, architecture, network engineering, cloud and DevOps, software integration, and security and compliance services; (c) your communications with us via email, telephone, contact forms, or any other medium; (d) your participation in any events, webinars, demonstrations, or promotional activities organized by Good Build; and (e) any other interaction you may have with our company, whether online or offline, where personal data is collected or processed. This policy does not apply to information collected by third-party websites, applications, or services that may be linked from our website but are not owned or controlled by us.

1.4 Your Acknowledgment

By accessing our website, using our services, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection, use, and disclosure practices described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of our website and services immediately and refrain from providing any personal data to us.

2.1 Key Terminology

Throughout this Privacy Policy, the following defined terms shall have the meanings set forth below:

• Personal Data (or Personal Information) — any information that relates to an identified or identifiable natural person. This includes, but is not limited to, your name, email address, telephone number, postal address, Internet Protocol address, device identifiers, and any other data that can be used to identify you directly or indirectly.
• Processing — any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, combination, restriction, erasure, or destruction.
• Data Controller — the natural or legal person that alone or jointly with others determines the purposes and means of the processing of personal data. For this policy, the Data Controller is God Is Good Builders, LLC.
• Data Processor — a natural or legal person that processes personal data on behalf of the Data Controller.
• Cookies — small text files placed on your device when you visit a website, used to store information about your preferences, browsing activity, and session state.
• Service Provider — any third-party individual or entity that performs services on our behalf and to whom we may disclose personal data for a specific business purpose.
• Website — collectively, the internet site located at www.thdhub.mom and all associated pages, subdomains, and digital properties owned and operated by God Is Good Builders, LLC.

3.1 Personal Information You Provide to Us Directly

We collect personal information that you voluntarily provide when you interact with us. This includes, but is not limited to, the following categories:

• Identity and Contact Data — your full name, company or organizational affiliation, job title, email address, telephone number, postal address, and any other contact details you submit through our contact form, email communications, telephone calls, or in-person meetings.
• Project and Inquiry Data — information about your business needs, project requirements, technical specifications, operational challenges, and any other details you share when requesting a consultation, proposal, or service engagement.
• Communication Data — the content of any messages, inquiries, feedback, or correspondence you send to us through any channel, including emails, contact forms, support requests, or social media messages.
• Newsletter and Subscription Data — your email address and preferences when you subscribe to our newsletter, mailing list, or other periodic communications.
• Transactional Data — details about the services you have engaged us for, including project scope, billing information, payment records, and contract documentation.

3.2 Information Collected Automatically

When you visit our website, certain information is collected automatically by our servers and third-party analytics tools. This information may include:

• Device and Browser Information — your Internet Protocol address, browser type and version, operating system, device type, screen resolution, language preferences, and referring website or exit page URLs.
• Usage and Navigation Data — the pages you visit on our website, the date and time of your visit, the duration of your visit, clickstream data, scroll depth, mouse movements, and other behavioral metrics that help us understand how you interact with our content.
• Server Log Data — standard web server logs that record requests made to our servers, including timestamps, HTTP status codes, bytes transferred, and user agent strings.
• Geolocation Data — approximate geographic location derived from your IP address, which may indicate your city, region, and country.

3.3 Information We Receive from Third Parties

In certain circumstances we may receive personal information about you from third-party sources. These sources include:

• Analytics Providers — services such as Google Analytics that provide aggregated and anonymized insights into website traffic and user behavior.
• Business Partners and Referral Sources — other businesses, professional networks, or individuals who may refer you to our services or with whom we collaborate on projects.
• Publicly Available Sources — information that you have made publicly available, such as professional profiles on business networking platforms, corporate websites, or public registries.
• Service Providers — vendors who assist us with customer relationship management, email delivery, payment processing, or other operational functions, and who may share data in accordance with their own privacy policies and our contractual agreements.

4.1 Direct Collection Methods

We collect personal information directly from you through the following mechanisms: our contact form available on the website, which collects your name, email address, company name, and message content; direct email communications sent to team@thdhub.mom or any other official Good Build email address; telephone conversations with our team at +1 (631) 267-1977; our newsletter subscription form in the website footer; in-person meetings, consultations, and site visits; and any other direct interaction where you voluntarily share information with our representatives. We also collect information through any physical or digital intake forms, service agreements, statements of work, and project documentation that you complete in connection with our services.

4.2 Automated Collection Methods

We employ a variety of automated technologies to gather information when you interact with our website. These include cookies and similar tracking technologies, which are small data files deposited on your browser or device; web beacons and pixel tags embedded in our web pages and email communications; server log analysis tools that record and parse HTTP requests; JavaScript-based analytics scripts that capture page interactions, session replays, and heat map data when such tools are activated; and browser fingerprinting techniques that may combine multiple data points to create a unique identifier for fraud prevention and security purposes. Each of these methods is described in greater detail in Clause 8 of this Privacy Policy, which addresses cookies and tracking technologies specifically.

4.3 Collection from Third-Party Sources

When we receive personal information about you from third-party sources, we take reasonable steps to verify that those sources have the legal right to share such information with us and that the information has been collected in compliance with applicable data protection laws. In cases where a business partner or referral source shares your contact information with us, we rely on the referring party to have obtained your consent for such sharing. If you believe that a third party has improperly shared your personal information with us, please contact us immediately so that we may investigate and take appropriate remedial action.

5.1 Service Delivery and Fulfillment

We use your personal information to provide, maintain, and improve the computer systems design and related services that you request from us. This includes responding to your inquiries and consultation requests, preparing proposals, estimates, and statements of work, executing service agreements and project deliverables, managing client accounts and project workflows, processing payments and invoicing, providing technical support and troubleshooting, and delivering any other services or products that form part of our engagement with you. We also use your contact information to notify you about important updates, changes to our services, scheduled maintenance, or other administrative matters that affect your relationship with Good Build.

5.2 Communication and Relationship Management

We use your personal data to communicate with you about your projects, inquiries, and account status. This encompasses sending email confirmations, follow-up messages, project status updates, invoices, and receipts; responding to your questions and feedback through any communication channel you use to reach us; sending newsletters, industry insights, service announcements, and promotional materials when you have subscribed or otherwise consented to receive such communications; and managing our customer relationship management database to ensure accurate and timely interactions. You may opt out of marketing communications at any time by using the unsubscribe link provided in each email or by contacting us directly.

5.3 Analytics, Research, and Improvement

We analyze the data we collect to understand how our website and services are used, to identify trends and patterns, to diagnose technical issues, to evaluate the effectiveness of our marketing and outreach efforts, to develop new features, services, and content based on user preferences and behavior, to conduct internal research and statistical analysis, and to improve the overall user experience. Wherever feasible, we use aggregated, de-identified, or pseudonymized data for these purposes, and we strive to minimize the use of directly identifiable personal information in our analytical activities.

5.4 Legal Compliance and Protection

We may use and process your personal information to comply with applicable laws, regulations, and legal processes; to respond to lawful requests from public and governmental authorities, including those outside your country of residence; to enforce our agreements and policies, including our Terms of Service; to protect our rights, privacy, safety, or property, as well as those of our clients, employees, and the public; to detect, prevent, and address fraud, security breaches, and technical issues; and to pursue available legal remedies or limit damages we may sustain.

6.1 Consent

In many instances, we rely on your freely given, specific, informed, and unambiguous consent as the legal basis for processing your personal data. This applies particularly to our newsletter and marketing communications, the placement of non-essential cookies on your device, and the collection of sensitive data categories where applicable. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact us using the details provided in Clause 16 or use the opt-out mechanisms described in each communication.

6.2 Contractual Necessity

We process personal data where it is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract. This applies to data processing that is integral to delivering our services, managing client engagements, processing payments, and fulfilling our obligations under any service agreement or statement of work between you and God Is Good Builders, LLC.

6.3 Legitimate Interests

We may process your personal data where it is necessary for the purposes of our legitimate interests or those of a third party, provided that such interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include: improving and optimizing our website and services based on usage analytics; protecting the security and integrity of our information systems and networks; conducting business development, marketing, and relationship management activities with existing and prospective clients; preventing fraud and unauthorized access to our systems; and asserting or defending against legal claims. You have the right to object to processing based on legitimate interests under certain circumstances, as described in Clause 11.

6.4 Legal Obligations

We may process your personal data as necessary to comply with a legal obligation to which we are subject. This includes, but is not limited to, obligations under tax laws, financial reporting requirements, court orders, subpoenas, regulatory investigations, and data retention mandates imposed by federal, state, or local authorities within the United States or in other jurisdictions where we operate or where our clients reside.

7.1 Service Providers and Subcontractors

We engage third-party service providers to perform certain functions on our behalf, and we may share personal data with them as necessary to enable those functions. These providers include: web hosting and cloud infrastructure providers that store and serve our website content; email delivery services that facilitate our newsletter and transactional email communications; analytics services that help us understand website usage patterns; payment processors that handle billing and financial transactions; customer relationship management platforms that organize and manage our client interactions; and professional advisors such as attorneys, accountants, and auditors. We enter into written agreements with all service providers that require them to process personal data only according to our instructions, to implement appropriate security measures, and to comply with all applicable data protection laws.

7.2 Business Transfers

In the event that God Is Good Builders, LLC is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, your personal data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal data, as well as any choices you may have regarding your information. The acquiring entity will be bound by the terms of this Privacy Policy or a substantially equivalent policy with respect to your personal data.

7.3 Legal and Regulatory Disclosures

We may disclose your personal data if we believe in good faith that such disclosure is necessary to: comply with a legal obligation, including a valid court order, subpoena, warrant, or other judicial or administrative process; protect and defend the rights, property, or safety of God Is Good Builders, LLC, our clients, employees, or the public; investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, or violations of our Terms of Service; and respond to emergency situations involving a risk of death or serious physical injury.

7.4 With Your Consent

In circumstances not covered by the preceding subsections, we may share your personal data with third parties only after obtaining your explicit consent to do so. You retain the right to revoke such consent at any time, subject to any contractual or legal restrictions. We will never sell, rent, or trade your personal data to third parties for their own marketing purposes without your express prior consent.

8.1 Types of Cookies We Use

Our website uses several categories of cookies and similar tracking technologies to ensure proper functionality, enhance user experience, and gather analytical insights. The types of cookies deployed on our website include:

• Strictly Necessary Cookies — these cookies are essential for the operation of our website. They enable core functionality such as page navigation, secure area access, and form submission. The website cannot function properly without these cookies, and they do not require your consent under most applicable data protection frameworks.
• Performance and Analytics Cookies — these cookies collect information about how visitors use our website, including which pages are visited most often, how users navigate between pages, and whether they encounter error messages. The data collected is aggregated and anonymized. We use this information to improve website performance and user experience.
• Functional Cookies — these cookies allow our website to remember choices you make, such as your language preference, your region, or your login credentials, and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have integrated into our pages.
• Targeting and Advertising Cookies — these cookies track your browsing habits and may be used to deliver advertisements that are more relevant to your interests. At this time, Good Build does not engage in behavioral advertising or deploy targeting cookies on its website for third-party advertising purposes. Should this practice change in the future, we will update this policy and provide you with appropriate notice and opt-out mechanisms.

8.2 Third-Party Tracking Technologies

Some content or services on our website may be provided by third parties, including analytics providers, embedded content platforms, and social media features. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities across different websites and over time. We do not control these third-party tracking technologies or how they may be used. We encourage you to review the privacy policies of these third-party providers to understand their data handling practices. Third-party services currently or potentially used in connection with our website include Google Analytics for traffic analysis and Google Fonts for typography delivery.

8.3 Your Cookie Choices

You have several options to control or limit the use of cookies on your device. Most web browsers allow you to manage your cookie preferences through their settings, including the ability to delete existing cookies, block all or certain types of cookies, or receive a warning before a cookie is stored. Please consult the help documentation for your specific browser to learn how to adjust these settings. Additionally, you may install browser extensions or plugins that block tracking scripts and analytics tools. Please note that disabling certain cookies may affect the functionality and features of our website and may prevent you from accessing some secure areas or submitting forms.

9.1 Retention Periods

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention periods for different categories of personal data are determined by reference to the following criteria: the duration of our contractual or business relationship with you; the period necessary to comply with legal, tax, accounting, or regulatory obligations to which we are subject; the period during which litigation or regulatory investigations may arise in connection with our relationship; and the time required to resolve any disputes or enforce our agreements. When personal data is no longer required for any of these purposes, we will securely delete, destroy, or anonymize it in accordance with our internal data governance policies.

As a general guideline: client project data is retained for the duration of the active engagement plus seven years thereafter to satisfy tax and legal obligations; contact form submissions and inquiry data are retained for up to three years from the date of last communication; newsletter subscription data is retained until you unsubscribe; and website analytics data in aggregated or anonymized form may be retained indefinitely for trend analysis, while raw log data containing IP addresses is retained for no more than twenty-six months.

9.2 Deletion Procedures

When you request deletion of your personal data, we will comply within the timeframes required by applicable law, typically within thirty to forty-five calendar days. We will confirm the completion of the deletion process upon request. In certain circumstances we may retain a minimal record of your deletion request and our compliance for audit and accountability purposes. This retention record will not include the personal data that was the subject of your deletion request beyond what is necessary to demonstrate compliance. If legal obligations or legitimate business needs require us to retain certain data despite your deletion request, we will inform you of the specific grounds for such retention at the time of our response.

10.1 Technical Safeguards

We implement and maintain a comprehensive suite of technical security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: industry-standard Transport Layer Security encryption for all data transmitted between your browser and our servers; firewall protection and intrusion detection and prevention systems to monitor and defend our network perimeter; secure server configurations with regular vulnerability scanning and patch management; access controls based on the principle of least privilege, with multi-factor authentication required for administrative access to systems containing personal data; encryption of sensitive data at rest using AES-256 or equivalent standards; regular automated backups with secure, off-site storage; and endpoint protection software deployed across all company devices that access or process personal data. We continuously evaluate and update our security infrastructure to address emerging threats and vulnerabilities.

10.2 Organizational Measures

Beyond technical controls, we have established organizational measures to embed data protection into our company culture and operations. All employees, contractors, and service providers who have access to personal data are bound by confidentiality obligations and receive training on data protection principles and our internal security policies. We maintain a written information security program that is reviewed and updated at least annually. Access to personal data is restricted to personnel who have a legitimate business need for such access in the performance of their duties. We conduct periodic risk assessments and internal audits to identify and remediate potential vulnerabilities in our data handling processes.

10.3 Breach Notification

In the unfortunate event of a data breach involving your personal information, we will comply with all applicable breach notification laws and regulations. We will notify affected individuals without undue delay, and in any event within the timeframes mandated by law, via the contact information we have on file. Our notification will describe the nature of the breach, the categories and approximate number of records affected, the likely consequences, the measures we have taken or propose to take to address the breach and mitigate its effects, and the contact details for our data protection team. We will also notify relevant regulatory authorities as required by applicable law. We maintain a documented breach response plan that is tested and updated regularly.

11.1 Right of Access and Data Portability

You have the right to request confirmation of whether we process your personal data and, if so, to obtain access to that data. Upon a verifiable request, we will provide you with a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format. We will also provide information about the purposes of processing, the categories of data processed, the recipients or categories of recipients to whom the data has been or will be disclosed, the envisaged retention period, the existence of your other rights, and the source of the data if it was not collected directly from you. Where technically feasible and at your request, we will transmit your data directly to another data controller.

11.2 Right to Correction and Erasure

You have the right to request the correction of inaccurate personal data that we hold about you, and to have incomplete personal data completed. You also have the right, under certain circumstances, to request the erasure of your personal data from our systems. Those circumstances include: where the personal data is no longer necessary for the purposes for which it was collected or processed; where you withdraw consent on which the processing is based and there is no other legal ground for the processing; where you object to processing and there are no overriding legitimate grounds; where the personal data has been unlawfully processed; and where erasure is required to comply with a legal obligation.

11.3 Right to Object and Restrict Processing

You have the right to object, on grounds relating to your particular situation, to the processing of your personal data based on our legitimate interests or the performance of a task carried out in the public interest. Upon receiving a valid objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defense of legal claims. You also have the right to request restriction of processing in certain circumstances, including while we verify the accuracy of contested data or while we assess your objection.

11.4 Opt-Out Rights

You have the right to opt out of receiving marketing and promotional communications from us at any time. You may exercise this right by clicking the unsubscribe link included in every marketing email we send, by replying to any marketing email with a request to unsubscribe, by contacting us directly at team@thdhub.mom, or by updating your communication preferences through any preference center we make available. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account, ongoing projects, or service engagements. Additionally, if you are a resident of a jurisdiction that provides for the right to opt out of the sale or sharing of personal data for targeted advertising purposes, we confirm that we do not engage in such activities and therefore no opt-out in this regard is necessary.

11.5 Exercising Your Rights

To exercise any of the rights described in this Clause 11, please submit a verifiable request to us using one of the following methods: by email to team@thdhub.mom with the subject line beginning with the words Data Privacy Request; by telephone at +1 (631) 267-1977 during normal business hours; or by postal mail addressed to God Is Good Builders, LLC, Attn: Data Privacy, 45 W 500 N, Mantua, UT 84324-4344, United States. We will respond to your request within the timeframes required by applicable law, typically within thirty to forty-five calendar days. We may need to verify your identity before processing your request, and we may ask you to provide additional information to help us locate the relevant data in our systems. If we are unable to comply with your request, we will provide you with a written explanation of the reasons. You will not be discriminated against for exercising any of your privacy rights.

12.1 Age Restrictions

Our website and services are not directed to, and we do not knowingly collect, use, or disclose personal data from, individuals under the age of sixteen. We do not have actual knowledge that we collect or maintain personal information from children under the age of sixteen, and no part of our website is structured to attract anyone under that age. If you are under the age of sixteen, please do not use or provide any information on this website, register for any services, make any purchases, or provide any personal information about yourself to us.

12.2 Parental Rights and Remedial Measures

If we become aware that we have inadvertently collected personal data from a child under the age of sixteen without verified parental consent, we will take immediate steps to delete that information from our servers and records. If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at team@thdhub.mom. We will promptly investigate the matter, verify your identity as the parent or guardian, and take all necessary actions to remove the data and terminate any associated accounts or subscriptions. We are committed to complying with the Children’s Online Privacy Protection Act and all other applicable laws regarding the collection of data from minors.

13.1 Transfer Mechanisms and Safeguards

God Is Good Builders, LLC is headquartered in the United States, and your personal data is primarily stored and processed on servers located within the United States. However, certain service providers we engage may operate or maintain data centers in other countries around the world. When we transfer personal data across international borders, we take appropriate safeguards to ensure that your data receives an adequate level of protection consistent with this Privacy Policy and applicable data protection laws. These safeguards include: entering into standard contractual clauses approved by relevant regulatory authorities with data recipients in countries that have not been deemed to provide an adequate level of data protection; verifying that recipients have implemented supplementary technical and organizational measures; and conducting transfer impact assessments where required by applicable law.

13.2 Adequacy Decisions and Certifications

Where we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland to countries outside those jurisdictions, we rely on recognized transfer mechanisms. This may include transfers to countries for which the European Commission, the UK Government, or the Swiss Federal Data Protection and Information Commissioner has issued an adequacy decision confirming that the country provides an adequate level of data protection. In the absence of an adequacy decision, we implement standard contractual clauses and, where necessary, supplementary measures to ensure your data is protected to a standard essentially equivalent to that provided in the originating jurisdiction.

13.3 Your Rights Regarding International Transfers

You have the right to request information about the specific safeguards we have implemented for any international transfer of your personal data. To make such a request, please contact us using the details provided in Clause 16. We will provide you with a summary of the transfer mechanisms and safeguards that apply to your data within a reasonable timeframe. If you are located in a jurisdiction that provides you with the right to lodge a complaint with a supervisory authority regarding international data transfers, we encourage you to contact us first so that we may address your concerns directly.

14.1 External Websites and Resources

Our website may contain links to third-party websites, platforms, applications, and services that are not owned, operated, or controlled by God Is Good Builders, LLC. These links are provided for your convenience and informational purposes only. We do not endorse, and we are not responsible for, the privacy practices, content, security, or data handling policies of any third-party websites. When you click on a link to a third-party site, you will be leaving our website, and any personal data you provide on that third-party site will be subject to that site’s privacy policy and terms of service, not this Privacy Policy. We strongly encourage you to review the privacy policies of every website you visit before submitting any personal information.

14.2 Integrated Services and Embedded Content

Some pages on our website may include embedded content or integrated services provided by third parties, such as fonts, maps, video players, or social media widgets. These embedded elements function as if you had visited the third-party website directly, and those providers may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We do not control the data collection practices of these third-party providers. Your interactions with embedded content are governed by the privacy policies of the respective providers. If you have concerns about data collection through embedded third-party content, you should adjust your browser settings or use privacy-enhancing browser extensions.

15.1 Notification of Changes

We reserve the right to update, modify, or replace this Privacy Policy at any time in our sole discretion. When we make material changes to this policy, we will notify you through one or more of the following methods: by posting a prominent notice on our website for a reasonable period prior to the change becoming effective; by sending an email notification to the email address you have provided to us, if any; by updating the Last Updated date at the top of this page; and, where required by applicable law, by obtaining your renewed consent to the updated terms. Changes that are non-material, such as typographical corrections, formatting adjustments, or clarifications that do not alter the substantive privacy commitments, may be made without explicit notice.

15.2 Continued Use After Changes

Your continued use of our website or services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you should discontinue use of our website and services and, if you wish, request deletion of your personal data in accordance with Clause 9 of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. You may determine when this policy was last revised by referring to the Last Updated date displayed at the top of this page. We maintain an archive of previous versions of this Privacy Policy, which is available upon request.

16.1 How to Reach Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using any of the following methods. We are committed to responding to all legitimate inquiries in a timely and transparent manner.

16.2 Lodging a Complaint with Supervisory Authorities

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with a supervisory authority in your country of residence, your place of work, or the place where the alleged infringement occurred. For individuals in the United States, this may include the Federal Trade Commission, your state Attorney General’s office, or the data protection authority of your state. For individuals in the European Economic Area, this may be the data protection supervisory authority in your member state. For individuals in the United Kingdom, this is the Information Commissioner’s Office. For individuals in other jurisdictions, please consult your local data protection regulator. While you have the right to contact a supervisory authority at any time, we encourage you to reach out to us first so that we may attempt to resolve your concern directly and amicably.

16.3 State-Specific Disclosures

Residents of certain U.S. states have additional rights under state privacy laws, which may include the California Consumer Privacy Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and other similar state laws. While our services are not specifically targeted at residents of any particular state beyond Utah, we extend the rights described in this Privacy Policy to all individuals to the fullest extent practicable. If you are a resident of a state that grants specific privacy rights not detailed in this policy, please contact us and we will endeavor to honor your rights as required by the laws of your jurisdiction. We do not discriminate against individuals who exercise their privacy rights, and we will not deny services, charge different prices, or provide a different level or quality of services based on your exercise of data privacy rights.

Under the Utah Consumer Privacy Act, as a Utah-based company, we affirm our commitment to: providing transparent privacy notices; honoring opt-out requests for targeted advertising and the sale of personal data (though we do not engage in either); and responding to access, deletion, and portability requests within the statutory timeframes. Utah residents may contact us at the details provided in Clause 16.1 to exercise their rights under the UCPA.